VIVO Strives To Bring Hope To People’s Lives.
Yogendra Sriramula, head, brand strategy, vivo India, said, “Everything we do revolves around our customers. As a customer-centric brand, we have worked hard to establish a strong nationwide network of 650 plus service centres that are entirely managed by vivo. Our new ‘care with joy’ campaign explains how we provide our customers with a reassuring and caring experience. And this is reflected in the numerous decisions we make, such as locating our service centres in easily accessible and well-connected areas, maintaining the transparency of costs on all spare parts, most service centres remaining open seven days a week, and offering extended hours on Wednesday every week to provide our customers with a hassle-free experience.”